Healthy Connections Prime Training
Healthy Connections Prime is a new option for seniors 65 and older with Medicare and Medicaid. This program is a partnership through South Carolina Healthy Connections Medicaid and the federal government (Medicare). Through Healthy Connections Prime, members will receive all the services they need, fully managed by a single Healthy Connections Prime Medicare-Medicaid Plan. The OSA has developed training for the three participating Medicare-Medicaid plans and providers. Training modules cover the following content:
1. Essential of Effective Care Planning (Assessment and Planning)
Overview: By taking this course, participants will be afforded the following benefits:
- Participants will understand the importance of assessments.
- Participants will learn motivational interviewing techniques.
- Participants will better understand the role of the Care Coordinator in the Assessment and Care Planning process.
2. Determinant of Abuse/Neglect and Safety Concerns
Overview: By taking this course, participants will be afforded the following benefits:
- Participants will better understand the various types of abuse
- Participants will identify their role in the investigative process.
- Participants will better understand safety risks in the field.
3. Dealing with Difficult People
Overview: By taking this course, participants will be afforded the following benefits:
- Participants will better understand the meaning of resistance.
- Participant will understand the reasons behind resistance.
- Participants will identify strategies to address resistance.
4. Overview of Special Populations
Overview: By taking this course, participants will be afforded the following benefits:
- Participants will better understand the various populations that exist in the service delivery system.
- Participants become aware of the various services and supports that are available for special populations.
5. The Impact of Multi-Disciplinary Teams
Overview: By taking this course, participants will be afforded the following benefits:
- Participants will better understand the benefits and challenges to integrating multidisciplinary teams into a care coordination model
- Participants will identify strategies to address barriers within multidisciplinary teams.
- Participants will develop strategies to building and sustaining effective multidisciplinary teams.
6. Improving Transitional Care Practices
Overview: By taking this course, participants will be afforded the following benefits:
- Participants will gain a better understanding of how care coordination intersects with care transitions.
- Participants will better understand how communication barriers impede successful transitions.
- Participants will be able to identify steps to improve the transition process.